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Zilli Hospitality Group

Services:

Caterers

Most established and experienced hospitality and catering firm in Wisconsin.
Phone: 262-547-9447 
613 N Grandview Blvd, Waukesha, WI 53188
 
Overall Rating
4.2 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.1/5.0
Professionalism:
4.3/5.0
Value for Cost:
4.1/5.0
Flexibility:
4.2/5.0
 
39 Total Reviews
 
Jenna
Wedding: 9/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I really enjoyed working with Zilli's. They were so professional and really gave us a great experience. They worked with us on costs and menu choices. Their food was absolutely amazing and all of our guests complimented the dinner. My fiance wanted a bbq glazed pork and they didn't have that as an option but their chef was able to make something just for us and it was so great! I highly recommend them!
Elegant Event Planning
Wedding: 9/24/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
As a Event Planner for more than 20 years, the wedding this past weekend, September 24th was one of the smoothest I have done with catering companies. Zilli provided up to date information, sales force was in constant contact, and the event manager for the day was beyond accommodating. Having done events all over the world, saying that this company is top notch is an understatement. I had not one single issue with food or service. Paul was a real gem to get last minute changes done quickly and efficiently and Megan who was the lead server, by far a person who loves her job and it shows via her customer service skills. Candy and her staff of miracle workers took great care of both the bridal party and the guests. Food was out of this world, nothing less than 5 stars with beautiful displays and smiling servers. This is a gem of a company to deal with from start to finish, no glitches, no headache and no nonsense. Any bride thinking of an event that involves Zilli, should not look any further and any event planner that can use them should do so without a further thought. A+++++ on the entire process. Thank goodness there is still a catering company that knows how to go the extra mile. This is a rarity in this day and age. Bravo Zilli.......I will be working with you again. It was a total pleasure!
Neva
Wedding: 8/14/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Zilli Hospitality was the caterer for my daughter's August, 2010 wedding at the Elm Grove Woman's Club. The food and service were outstanding and perfect in every aspect from the attentive staff on site to the abundance and superb quality of the food. Our guests raved about the tasty buffet offerings and late night snacks! We used Zilli's for both our food and beverages, making for a very easy event. We could not have been more pleased with every aspect of working with Zilli's!
Kelly
Wedding: 4/24/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They were the best out of the three caters we visited. Paula, our wedding planner, was very nice and flexibility with our food allergies and budget. Our wedding reception went flawless! The food was delicious as it was from our tasting and the staff were professional. One of them even brought my grandmother a dinner plate from the buffet so that she didn't have to stand in line. They made our wedding a memorable night!!!
Carrielinne
Wedding: 3/27/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Zilli Hospitality Group was wonderful! Our wedding reception was held at the Mitchell Park Domes, and it was beautiful. The staff members at Zilli were there for our every need and question throughout the planning process. Plus, we received tons of compliments during our reception. They truly exceeded our expectations!
ali
Wedding: 9/10/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Zilli was a great caterer. Our wedding was in Green Lake, WI and there were no issues using them even though they are out of Milwaukee. Their food is excellent and there were so many compliments. Zilli easily accomodated every request - including a pig roast. They even threw in a few surprises that I didn't know were going to be included! It was a pleasure to work with them.
Krista
Wedding: 8/6/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
The food was amazing, the price was amazing and the overall experience of the catering was awesome!
nrpeterson1 and Scott
Wedding: 8/7/10
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Coast did an amazing job for our wedding reception. The food was outstanding and the service was great. The staff was very flexible on our wedding day and were there whenever we needed anything at all. We received many compliments about ambiance and food, and had a few guests tell us it was the nicest wedding reception they had ever been to.
Katie
Wedding: 6/9/07
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
I was thrilled with the food. My contact at Ellen Zilli's was very quick to respond to my many questions. She always had an answer or a solution for me. Ellen's was very flexible with all my requests. The food was delicious and was elegant looking as well. They provided the bartending services too, which I was also pleased with. My only criticism was that the drinks were served in plastic cups, which I was surprised by. They looked tacky. All the other plates, silverware, and glasses were glass or metal, not plastic. Next time I'd ask for glasses at the bar.
lessthanthree
Wedding: 6/12/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
My husband and I decided to have a cocktail wedding reception and looked into many caterers to do the hors d'oeuvres for us. Zilli's prices were on the lower end of the offers we received. They were able to work with us when our venue changed, the food was delicious and the service was great. A lot of our guests complimented the food.
Jennifer
Wedding: 10/13/07
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Annette was absolutely wonderful throughout the planning. She was so very informative regarding every aspect, thinking of things I had not thought of! Every meeting with her was an opportunity to try the fantastic cooking. Catering is in one lump sum, which includes tax and gratuity. They have many, many styles and options for meals and meal presentation, and seem very excited about trying new ideas that the bridal couple have (i.e. a caramel apple bar at the end of the evening for a fall wedding).
Erin
Wedding: 6/30/07
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
A great caterer. Exceptional food and service. We had compliments all night about how great the food was. Maybe a little expensive but completely worth it. The consultant that we met with was very attentive and made sure that we were comfortable with everything we chose.
Carrie
Wedding: 8/5/07
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Excellent food! Our guest loved it and we were able to have a mostly vegetarian meal with no problems. They also gave us a special deal because our wedding was on a Sunday. There weren't a huge amount of options in a basic price range for table settings and supplies, but the ones we did have were great.
Megan
Wedding: 7/1/06
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This was some of the best food we have ever had. To this day people still comment about the food we had at our wedding.
Karen
Wedding: 5/15/10
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Great service from the time we started working with them through the end of the wedding! We still have people asking us who catered our wedding!!
Mandy1980
Wedding: 8/1/09
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They were perfect for our wedding! We received many compliments on how delicious the food was, and they were so wonderful to work with. They were very accommodating. I highly recommend them!
sara smith
Wedding: 10/4/08
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Food was excellent and very well presented.
ckb1108
Wedding: 9/20/08
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We had gotten cost information from Zilli's at one of the bridal shows. We went to the tasting and were sold on the food - my husband still raves about it! After dealing with them for a few days, we were told we were given the wrong price list and that for our venue the cost was significantly higher. After some back and forth, they agreed to honor the original pricing we received if we guaranteed a certain headcount. Despite that one snafu, everything was great. They were very accomodating, and checked in with us several times during the reception to make sure everything was to our liking. While they are a bit pricier, I'd highly recommend them to cater your event - the food is fantastic!
Bridget
Wedding: 7/21/07
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Zilli's was FANTASTIC in working with us. The food was delicious (We went the buffet route), though a little spendy. Delicious, though, and helpful every step of the way.
Jennifer
Wedding: 7/16/11
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We considered two caterers, and the side-by side comparison offered by Zilli's not only showed us the cost difference between the two (Zilli's just couldn't be beat) but also guaranteed our quoted price (a year our from the wedding). They worked with us through menu changes, venue changes, event size changes and last minute requests for things like high chairs and booster seats. Our guests told us all night, and continue to tell us, how great the food was! We were thrilled to work with them and would have no doubts choosing them to cater the next party we decide to throw!!
 
 
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