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The Madison Concourse Hotel & Governor's Club

Services:

Ceremony Venues

Phone: (608) 257-6000 
1 West Dayton Street, Madison, WI 53703
 
Overall Rating
4.1 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.1/5.0
Professionalism:
4.2/5.0
Value for Cost:
3.4/5.0
Flexibility:
4.3/5.0
 
7 Total Reviews
 
Sara
Wedding: 9/17/11
4.4 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
The Concourse provided an elegant setting and wonderful food for our reception. People keep telling us it's the best wedding food they've had. The personal coordinator is a nice touch, although I sometimes felt like I had to ask the same question several times before getting an answer. A few minor details were not as expected, but overall the experience was wonderful. We had a fantastic wedding!
Christine
Wedding: 9/24/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
The Concourse made my wedding more perfect than I could have even dreamed of!
Gemkatred
Wedding: 8/14/10
1.9 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
0.5/5.0
Flexibility:
1.0/5.0
Wedding planner was great! Day of the wedding and reception not so great. I had the pleasure of the other wedding attendents at another wedding coming to my side once their bar was closed out we had an open bar and were paying per drink so it cost us a lot of extra cost. This was after 9pm so I could not find someone to help get them out of my reception. I had asked a head of time about this and was told someone stands between the weddings and the doors would be closed. This was not the case. Oh and you could tell they were from the other wedding becaused the groomen and bridesmaids looked different. The bartenders were rude whe I asked then why they would serve people the were NOT from my wedding. Plus they were rude all night I waited in line for my drinks. OH and beware if you pay per drink they tend to snacth up your drinks fast if you set them down and say go to the bathroom. They lost my mugs I bought for the groom and best man. After the wedding was finished I ended up taking my gifts to my room myself (they said they would do it). They over charged me for items. I asked for guitar picks to be scattered on the table however they placed them at each napkin setting. They served my guest before serving us. During the planning you are rushed a lot of the time oh and for the tasting you have to go with a huge group of people. I really wish I to another location. The food did taste great.
KRHagen
Wedding: 11/28/09
3.9 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor.
Katie
Wedding: 11/28/09
3.9 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor.
emily346 and Steve
Wedding: 10/10/09
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.0/5.0
The Madison Concourse was amazing in all aspects. Coordinator Shana was attentive, helpful, and supportive. The space has been redone since the online photos were taken, and was perfect for our needs. The ability to walk upstairs to bed after a long day was also great. Guests loved the food, and the costs were reasonable. They are great!
jessicaleibrock
Wedding: 9/18/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We honestly had a great experience with the Concourse. We planned our wedding rather quickly so ended up going with a Friday night. We chose the Concourse because they offered a 10 percent discount for Friday night weddings. They bent over backwards to make our wedding wonderful, our wedding coordinator Jodie was fabulous. As the bride, I never had to worry about a thing! Her and my wedding coordinator Bill (The Wedding Guy) made sure that everything went perfectly. From being greeted at the reception in our own private room with champagne so I could bustle my dress, to waiters all serving the wedding party at once (very theatrical!) the whole reception was perfect. And we are still getting compliments on the food. When we went in to do our tasting, the chef actually ended up customizing a salad for us to go along with our three entree choices. We also had an appetizer buffet during cocktail hour that people just raved about. Plus the proximity to the Capital and downtown church where we were married couldn't be beat. Overall, awesome site.
 
 
Find The Madison Concourse Hotel & Governor's Club reviews from newlyweds in Milwaukee that used The Madison Concourse Hotel & Governor's Club for wedding Ceremony Venues services.