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Bridal Elegance and Formalwear

Services:

Dress & Attire

Customer Service at it's Finest!
Phone: (920) 766-6709 
172 West Wisconsin Ave., Kaukauna, WI 54130
 
Overall Rating
4.3 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.1/5.0
Professionalism:
4.1/5.0
Value for Cost:
4.8/5.0
Flexibility:
4.4/5.0
 
5 Total Reviews
 
steff.dibi
Wedding: 6/25/11
3.1 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
2.5/5.0
Professionalism:
2.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
The dress was beautiful, the seamstress was great but when you walk in they aren't very friendly. Also, my shoes didn't come in for 4 months!
tschaetz
Wedding: 7/31/10
3.7 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
I would not recommend Bridal Elegance. Their pricing was good, but the service was not. Everytime I needed something I got the run around and would have to eventually ask for Luann the owner to get results. There was one saleswoman in particular, Tracy, who was rude on many different occassions. Georgine, the seamstress, did an amazing job. I live in Milwaukee, but they told me I could only have my fittings during the week when she was in, but after talking to Georgine, she suggested we meet on a Saturday because she had two other brides that day. I'm not sure why I wasnt' told that to begin with? She did an amazing job on both my dress and my mom's dress. Jan also did a great job on one of my bridesmaid's dresses. My bridesmaid ended up being pregnant for the wedding, so they had to make a whole new skirt for the dress and it was great! They were really flexible with her coming from Milwaukee and on the day of-you could not even tell the difference! The ladies in the tux shop are very nice as well! Just stay away from Tracy and you should have a good experience!
hayther
Wedding: 9/19/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I got my wedding dress here and it was an amazing experience. The price was great and the service was fabulous!
JenS
Wedding: 6/14/08
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Good hours. Great deals for tux rentals with dress purchase and percentages off on accessories. I was very pleased with the seamstress that they had there!
cmartino0705
Wedding: 7/2/05
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The price was excellent. I found the dress elsewhere, they ordered it for me and gave it to me for a lower cost. They also were extremely flexible with me coming in to try the dress on, since I came from out of state.
 
 
Find Bridal Elegance and Formalwear reviews from newlyweds in Milwaukee that used Bridal Elegance and Formalwear for wedding Dress & Attire services.